AI Isn’t a Feature. It’s a System.

Subtitle: How agentic workflows will change trust & safety forever.

Most companies I’ve seen are still treating AI like a demo. “Let’s build a chatbot.” “Let’s bolt AI onto the product.”

That’s how you get flashy prototypes that collapse the second they touch production.

When I was building fraud detection at scale, I learned fast: the model isn’t what kills you. The system is. You can have a brilliant algorithm and still…